Returns & Exchanges Policy

We offer hassle-free returns on domestic orders. Simply email us at info@capitalcitydiecast.com and let us know the reason for the return and we will reply with the return/exchange instructions within 24 hours. All items have to be in the original manufacturer box and packed the way the manufacturer packed them. We take special care in packing your order, but some items may shift in transit and may cause parts to become loose or fall off. Please note that very minor imperfections on models, while not common, do occur. If your item arrives damaged, please keep the original manufacturer box and shipping carton and email us right away. All defective models may be returned for a replacement for identical items only. Returns/exchanges must be shipped back within 14 calendar days from the day of purchase. Refunds will be returned using Email Money Transfers. We want you to be 100% satisfied with your purchase.